As Executive Director, Ann Nienaber is responsible for the successful leadership and management of the organization according to the strategic direction set by the Board of Directors, including overseeing administration, financial operations, programs and services, and strategic planning of MHHS. As an immigrant from South Africa, Ann is passionate about the immigrant settlement experience and the importance of receiving settlement services to ensure participation in Canadian society. Ann brings a wealth of experience in strategic planning, financial management, business planning and development, project and program management, community relations and stakeholder engagement. Ann holds a Master's Degree in Political Science from Simon Fraser University. Ann can communicate with you in English and Afrikaans.
SETTLEMENT AND INTEGRATION SERVICES PROGRAM OFFICER
As Settlement and Integration Services Program Officer, Helena Fonseca de Oliveira is responsible for administrative and operational demands and services of MHHS. As an immigrant from Brazil, Helena works to ensure that MHHS' clients have a positive experience and receive the best service in their settle process in Canada. With a background in Urban Planning and experience working with vulnerable communities, Helena has expertise in social planning, public administration, project management, data analysis and public engagement. Helena holds a Post Degree Diploma in Applied Planning from Langara College. Helena can communicate in English and Portuguese.
As Administrative Support & Settlement Assistant, Leticia Sturlini handles all client inquiries about MHHS services and directs clients to the appropriate settlement worker. Leticia has over 10 years of experience providing client services and administrative assistance to government agencies and institutions in Brazil. With a background in rural sustainable development and a Post Degree Diploma in Applied Planning from Langara College, Leticia is passionate about community development and food systems. As an immigrant herself, Leticia is excited to help newcomers successfully integrate and thrive in Canada. Leticia can communicate in English and Portuguese.
As Administrative Support & Settlement Assistant, Anson Ortanez handles all client inquiries about MHHS services and directs clients to the appropriate settlement worker. Anson has over 15 years of experience in customer service and administration, and has worked in the UAE and Singapore before migrating to Canada in 2019. Anson holds a Certificate in Hospitality and Tourism, Customer Service, Introduction to Business Planning and Convention Management and Services from Sprott Shaw Collage. Anson can communicate in English and Filipino.
Dorothy Piano has over 9 years of experience in ICT (Information and Communications Technology) working in telecommunications and technology. Dorothy obtained her degree in Information Technology from STI in the Philippines and has a Diploma in Community Support Worker from Drake Medox College in Vancouver. As Communications Coordinator, Dorothy assists in contributing to the organization's communications strategies including advertising our programs and services through various social media platforms and our website in order to better reach newcomers and the community. When she is not at work, she enjoys photography, painting, reading books and video/vlog editing. She believes in compassion for person's with diversabilities and resilience to overcome fear. Dorothy can communicate in English and Filipino.
As an IRCC Settlement Worker, Mr. Shannon Ha is responsible for serving IRCC eligible clients which includes 1 on 1 needs assessment, providing referrals, assistance with immigration applications, employment services, workshops, group activities and more. As an immigrant from South Korea, Shannon brings positive energy and much enthusiasm to the MHHS community. Shannon is very empathetic, organized and always eager to learn about the experience of immigrants and refugees in Canada. Shannon holds a Diploma in Social Service Worker from Langara College; he is able to assist you in both Korean and English.
As Settlement Worker, Nympha Frias is accountable for providing a variety of well-rounded settlement services to newcomers. Services include needs assessments and referrals, information and orientation through one-on-one consultation, workshops and other settlement services related to employment, education and networking. As an immigrant from the Philippines, Nympha is an educator empowered by her gained experience when she joined a non-governmental organization in Canada serving individuals who are exploited and trafficked. Nympha is passionate about the social service circle of care. It is her goal to give exceptional service with honesty, fairness, and compassion. Nympha can assist you in English and Filipino.
As an IRCC Settlement Worker, Kulwinder is responsible for providing new comers with a range of settlement and orientation services. As an immigrant from the province of Punjab, India. Kulwinder brings enthusiasm and energy to Multicultural Helping House Society and its clients. Having years of experience as an educator and entrepreneur in the service industry. Kulwinder has a natural ability to effectively connect with people through her empathy and excellent communication skills, she is dedicated to serving diverse communities. Kulwinder holds a Bachelor's degree in Education and Home Science. Kulwinder also has a certification in Mental Health and Personal Support Worker.. Kulwinder can assist you in English, Punjabi and Hindi.
As the Youth & Seniors coordinator, Eric Rosales is dedicated and committed to serve Youth and Seniors in the community. With over ten years of experience working with various vulnerable population groups, Eric contributes to MHHS by sharing his knowledge through leading the community, using a variety of enrichment activities to ensure healthy living and socially connected youth and seniors. A father of two lovely daughters, Eric values trust, acceptance, family, friends, and community. With a strong background in theology and education, Eric has been exposed to various belief systems and different ways of learning. Eric obtained his certificate in Community Counselling Skills Program at Vancouver Community College in October 2019. Eric is fluent in Tagalog, and can speak English and other Filipino dialects.
As a Women's Outreach Coordinator, Maria Lourdes (Malou) is committed and happy to serve people from different backgrounds in the community. As an immigrant from the province of Bukidnon, Philippines, Malou moved to Canada over 9 years ago as a Temporary Foreign Worker under the Live-in Caregiver Program. Having years of experience working in a diverse family backgrounds as a Nanny, Malou is passionate in caring and helping others through exceptional service. Malou leads youth through a variety of Mental Health and Wellness enrichment activities. Malou holds a Bachelor's degree of Secondary Education with a major in Physical Education, Health, and Music. Malou obtained her certificate in Personal Support Worker and Mental Health at Discovery Community College. Malou can assist you in English and Filipino.
Flordeliza Doria was born and raised in northern Luzon, Philippines and moved to Canada over 20 years ago, as a Temporary Foreign Worker under the Caregiver Program. Flordeliza is an experienced social service worker with a nursing background. As an experienced BC Settlement & Integration Specialist, with experience in helping clients access a variety of settlement services including crisis management, Flordeliza has strong expertise in assisting ethno-cultural minorities, and is passionate and dedicated in serving others. Compassionate and caring, for Flordeliza, the reward is seeing a positive change in someone's settlement experience; she is not here to be served but TO serve. Flordeliza can assist you in English, Filipino and Japanese.
Elena Burenok has over 10 years of experience working in a variety of employment and settlement settings with diverse clients, including immigrants and their families. Her educational background includes a degree in Education from Moscow University and a Career Development Certificate from Douglas College. Outside of the work Elena enjoys Vancouver’s great outdoors by exploring its stunning parks, gardens, and beaches. She believes that change happens when people are given the guidance they need to draw on their own strengths and realize their potential to live fulfilling, happy lives in Canada. Elena can communicate in English and Russian.
We gratefully recognize that our workplace is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (TsleilWaututh) Nations, and we respectfully acknowledge their historical and continuing relationship with the land.