Meet the Team
 Ann NienaberEXECUTIVE DIRECTOR As Executive Director, Ann Nienaber is responsible for the successful leadership and management of the organization according to the strategic direction set by the Board of Directors, including overseeing administration, programs and services, and strategic planning of MHHS. As an immigrant from South Africa, Ann is passionate about the immigrant settlement experience and the importance of receiving settlement services to ensure participation in Canadian society. Ann brings a wealth of experience in strategic planning, business planning and development, project and program management, community relations and stakeholder engagement. Ann holds a Master's Degree in Political Science from Simon Fraser University. Ann can communicate with you in English and Afrikaans. Email: annnienaber@helpinghouse.org |
 Helena Fonseca de OliveiraADMINISTRATIVE COORDINATOR As Administrative Coordinator, Helena Fonseca de Oliveira is responsible for administrative and operational demands and services of MMHS. As an immigrant from Brazil, Helena works to ensure that MHHS' clients have a positive experience and receive the best service in their settle process in Canada. With a background in Urban Planning and experience working with vulnerable communities, Helena has expertise in social planning, public administration, project management, data analysis and public engagement. Helena holds a Post Degree Diploma in Applied Planning from Langara College. Helena can communicate in English and Portuguese. Email: admin@helpinghouse.org |
 Anson OrtanezADMINISTRATIVE ASSISTANT As Administrative Assistant, Anson Ortanez handles all client inquiries about MHHS services and directs clients to the appropriate settlement worker. Anson has over 15 years of experience in customer service and administration, and has worked in the UAE and Singapore before migrating to Canada in 2019. Anson holds a Certificate in Hospitality and Tourism, Customer Service, Introduction to Business Planning and Convention Management and Services from Sprott Shaw Collage. Anson can communicate in English and Filipino. Email: info@helpinghouse.org |
 Maha QawasIRCC SETTLEMENT WORKER As an IRCC Settlement Worker, Maha Qawas is responsible for serving IRCC eligible clients which includes personalized needs assessments, providing referrals, assistance with immigration applications, employment related services, workshops and more. As an immigrant from Syria, Maha loves to help newcomers successfully integrate into the Canadian community. Maha holds a Bachelor's Degree in Sociology and a Diploma in Nursing. Maha can assist you in English, Arabic and Kurdish. Email: mahaq@helpinghouse.org |
 Shannon HaIRCC SETTLEMENT WORKER As an IRCC Settlement Worker, Mr. Shannon Ha is responsible for serving IRCC eligible clients which includes 1 on 1 needs assessment, providing referrals, assistance with immigration applications, employment services, workshops, group activities and more. As an immigrant from South Korea, Shannon brings positive energy and much enthusiasm to the MHHS community. Shannon is very empathetic, organized and always eager to learn about the experience of immigrants and refugees in Canada. Shannon holds a Diploma in Social Service Worker from Langara College; he is able to assist you in both Korean and English. Email: shannonha@helpinghouse.org |
 Nympha FriasIRCC SETTLEMENT WORKER As Settlement Worker, Nympha Frias is accountable for providing a variety of well-rounded settlement services to newcomers. Services include needs assessments and referrals, information and orientation through one-on-one consultation, workshops and other settlement services related to employment, education and networking. As an immigrant from the Philippines, Nympha is an educator empowered by her gained experience when she joined a non-governmental organization in Canada serving individuals who are exploited and trafficked. Nympha is passionate about the social service circle of care. It is her goal to give exceptional service with honesty, fairness, and compassion. Nympha can assist you in English and Filipino. Email: nympha@helpinghouse.org |
 Eric RosalesYOUTH & SENIORS COORDINATOR As the Youth & Seniors coordinator, Eric Rosales is dedicated and committed to serve Youth and Seniors in the community. With over ten years of experience working with various vulnerable population groups, Eric contributes to MHHS by sharing his knowledge through leading the community, using a variety of enrichment activities to ensure healthy living and socially connected youth and seniors. A father of two lovely daughters, Eric values trust, acceptance, family, friends, and community. With a strong background in theology and education, Eric has been exposed to various belief systems and different ways of learning. Eric obtained his certificate in Community Counselling Skills Program at Vancouver Community College in October 2019. Eric is fluent in Tagalog, and can speak English and other Filipino dialects. Email: ericr@helpinghouse.org |
 Flordeliza DoriaBCSIS SPECIALIST Flordeliza Doria was born and raised in northern Luzon, Philippines and moved to Canada over 20 years ago, as a Temporary Foreign Worker under the Caregiver Program. Flordeliza is an experienced social service worker with a nursing background. As an experienced BC Settlement & Integration Specialist, with experience in helping clients access a variety of settlement services including crisis management, Flordeliza has strong expertise in assisting ethno-cultural minorities, and is passionate and dedicated in serving others. Compassionate and caring, for Flordeliza, the reward is seeing a positive change in someone's settlement experience; she is not here to be served but TO serve. Flordeliza can assist you in English, Filipino and Japanese. Email: flordelizad@helpinghouse.org |
 Elena BurenokBCSIS SPECIALIST Elena Burenok has over 10 years of experience working in a variety of employment and settlement settings with diverse clients, including immigrants and their families. Her educational background includes a degree in Education from Moscow University and a Career Development Certificate from Douglas College. Outside of the work Elena enjoys Vancouver’s great outdoors by exploring its stunning parks, gardens, and beaches. She believes that change happens when people are given the guidance they need to draw on their own strengths and realize their potential to live fulfilling, happy lives in Canada. Elena can communicate in English and Russian. Email: elenab@helpinghouse.org |