Multicultural Helping House Society (MHHS) remains outmost committed to helping clients during this unprecedented time of COVID-19. Although our office site has physically closed to the public and clients,

MHHS staff continue to provide services online and by telephone. Please do not hesitate to call us  at +1 (604) 879 3277 or email: External link opens in new tab or windowinfo@helpinghouse.org for more information, or to register for workshops.

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            Settlement

            Settlement

            TEMPORARY RESIDENT / CANADIAN CITIZEN

            MHHS - BC Settlement & Integration Services


            MHHS - BC Settlement and Integration Services (BCSIS) provides information and referral, resources and support to assist temporary residents settle and integrate successfully in BC. This program also aims to help eligible clients in pursuing pathways to permanent residency, access labour market information and support and be able to establish connections in the community.


            This is a BC government funded program - all our services are free.



            Services offered:


            One-on-one Support

            Settlement workers are available to provide one-on-one support, consultation and referrals, by appointment — at the MHHS Office, Vancouver. Our BCSIS staff can answer your questions about settlement related concerns such as: employment, government services and benefits, as well as immigration and work permits.


            BCSIS Group Orientations/Workshops


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            We offer group orientations/workshops to provide our eligible clients and their families with information on key settlement topics including:


            • Housing and accommodation
            • Finding employment
            • Transportation system in (BC) / Applying for a BC driver’s license
            • BC Employment / Labour standards

            • Resume writing / Cover Letter writing / Job Search skills workshops
            • Gaining Canadian experience through volunteerism
            • First aid training with certification
            • WHMIS with certification
            • Financial literacy and money management
            • Career planning and upgrade


            Informal Language Practice for Adults

            • English Group Conversations - We offer free English conversation circles in a comfortable and friendly environment. It is an opportunity to: Build your English skills, meet new friends and learn more about life in Canada
            • Tutorials

            Please check the calendar for updates.


            Client Eligibility

            • Temporary Foreign Workers who have entered Canada under the Temporary Foreign Worker Program or International Mobility Program (Excluding live-in caregivers)
            • Provincial Nominees who are not yet approved for permanent residency
            • Post-secondary International Students who are eligible to work in Canada
            • Refugee Claimants
            • Naturalized Citizens who are actively looking for employment


            Book an appointment with us. Our BCSIS staff can answer your questions about employment, government services and benefits, as well as immigration and work permits.


            All of our services are free.


            Meet our BC settlement officers:


            Flordeliza Doria 
            External link opens in new tab or windowflordelizad@helpinghouse.org
            Settlement Officer - Filipino/English speaking
            604 879 3277 ext. 234

            Elena Burenok
            External link opens in new tab or windowelenab@helpinghouse.org
            Settlement Officer - Russian/English speaking

            604 879 3277


            The BC settlement officers assist clients who are Canadian citizens, refugees, international students, those on open work permits, provincial nominees (PNP), those on tourist visas and those who came to Canada under the New Pathways (0-5 years in Canada).


            Funding for this program is provided by:


             


            PERMANENT RESIDENT

            IRCC Program


            New to Canada and want to learn more about life and culture here?


            MHHS IRCC Program (formerly called the Newcomer - Settlement and Transition Enrichment Programs and Services (STEPS)) is designed to help newcomers settle and adjust into their new surroundings and integrate successfully into Canadian Society.


            The IRCC Program aims to support our eligible clients: New Immigrants, Permanent Residents, Protected Persons and Live-in Caregivers.



            Services Offered:


            Need Assessment & Referrals

            MHHS Settlement Workers provide newcomers to Canada with a thorough needs assessment aimed at identifying client needs followed by relevant and appropriate referral to community services and programs based on identified needs. Our Settlement Workers can also help answer specific questions about life in Canada.


            Information & Orientation

            MHHS Settlement Workers provide our clients orientation on a one-on-one basis with timely, accurate and relevant information on how to access and engage with community resources and services.  We provide information and assistance with the following:


            • Employment
            • Housing
            • Education/Sign up kids for school
            • Get a language assessment
            • Social Benefits applications/Filling out forms
            • Improving Language Skills/Register for language classes
            • Accessing immigration documents
            • Social and recreational activities


            IRCC Workshops/Group Information Sessions


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            We also provide workshops/group orientation on topics covering various aspects of life in their community and in Canada. Workshop topics include:


            • Finding a home/accommodation
            • Canadian education system for yourself and your children.
            • Transportation system in Canada
            • Applying for a Canadian driver’s license.
            • Understanding community resources and services
            • Social Benefits for newcomers
            • Employment Standards and Labour Code
            • Immigration processes and options
            • Permanent Resident Card Renewal
            • How to apply for Canadian citizenship


            Employment Related Services

            MHHS-STEPS provides eligible clients and their families with knowledge, skills and connections related to better prepare them to enter the Canadian labour market through the following:


            • One-on-one counselling on pathways to employment including: Client’s Interview skills, Resume/Cover letter writing skills, Job Search Skills
            • Networking Opportunities - Job Fair
            • Mentoring Sessions


            Community Connections

            MHHS - STEPS provide many Community Connections activities for participants to learn about local resources and events, while making new friends and practicing their English. It is also a great way for newcomers to learn about culture, make meaningful connections with long-timed Permanent Residents and established Canadians. Activities include:


            • Tours of local libraries and community recreation centres and other resources
            • Sharing information about volunteering in the organization and community
            • Participation in community events: Sports and Recreation, Multicultural Events, Inter-Faith Dialogues and Intercultural Dialogue, Conversation Circles



            Please bring your Permanent Resident card, landing papers or Immigration documents, if you wish to avail of MHHS Settlement Services.


            Meet our IRCC settlement officers:


            Shannon Ha
            External link opens in new tab or windowshannonha@helpinghouse.org
            Settlement Officer -Korean/English speaking
            604 879 3277 ext. 243

            Nympha Frias
            nympha@helpinghouse.org
            Settlement Officer -Filipino/English speaking
            604 879 3277 ext. 228

            Maha Qawas

            mahaq@helpinghouse.org

            Settlement Officer - Arabic/Kurdish speaking

            604 879 3277 ext. 227



            Our IRCC settlement officers assist clients who are either permanent residents or have immigrated to Canada under the Old Pathways program (5+ years in Canada).


            All services are free.


            Please check the calendar for regular updates.



            *Our services are available in English, Filipino, Bangla, Arabic, Kurdish, Mandarin, and Cantonese



            Funding for this program is provided by:


             

              Hours

              HOURS

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              Monday
              09:00 - 17:00
              Tuesday
              09:00 - 17:00
              Wednesday
              09:00 - 17:00
              Thursday
              09:00 - 17:00
              Friday
              09:00 - 17:00
              Saturday
              09:00 - 17:00
              Sunday
              Closed
              Contact Us

              CONTACT US

              tel: +1 (604) 879 3277

              e-mail: info@helpinghouse.org


              4802 Fraser St,

              Vancouver, BC

              V5V 4H4

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              We gratefully recognize that our workplace is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (TsleilWaututh) Nations, and we respectfully acknowledge their historical and continuing relationship with the land.


              Copyright © 1996 - 2020. Multicultural Helping House Society. All rights reserved.


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