Settlement
MHHS - BC Settlement & Integration Services
MHHS - BC Settlement and Integration Services (BCSIS) provides information and referral, resources and support to assist temporary residents settle and integrate successfully in BC. This program also aims to help eligible clients in pursuing pathways to permanent residency, access labour market information and support and be able to establish connections in the community.
This is a BC government funded program - all our services are free.
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Services offered:
One-on-one Support
Settlement workers are available to provide one-on-one support, consultation and referrals, by appointment — at the MHHS Office, Vancouver. Our BCSIS staff can answer your questions about settlement related concerns such as: employment, government services and benefits, as well as immigration and work permits.
BCSIS Group Orientations/Workshops
We offer group orientations/workshops to provide our eligible clients and their families with information on key settlement topics including:
- Housing and accommodation
- Finding employment
- Transportation system in (BC) / Applying for a BC driver’s license
- BC Employment / Labour standards
- Resume writing / Cover Letter writing / Job Search skills workshops
- Gaining Canadian experience through volunteerism
- First aid training with certification
- WHMIS with certification
- Financial literacy and money management
- Career planning and upgrade
Informal Language Practice for Adults
- English Group Conversations - We offer free English conversation circles in a comfortable and friendly environment. It is an opportunity to: Build your English skills, meet new friends and learn more about life in Canada
- Tutorials
Please check the calendar for updates.
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Client Eligibility
- Temporary Foreign Workers who have entered Canada under the Temporary Foreign Worker Program or International Mobility Program (Excluding live-in caregivers)
- Provincial Nominees who are not yet approved for permanent residency
- Post-secondary International Students who are eligible to work in Canada
- Refugee Claimants
- Naturalized Citizens who are actively looking for employment
Book an appointment with us. Our BCSIS staff can answer your questions about employment, government services and benefits, as well as immigration and work permits.
All of our services are free.
Meet our BC settlement officers:
Flordeliza Doria | Elena Burenok 604 879 3277 |
The BC settlement officers assist clients who are Canadian citizens, refugees, international students, those on open work permits, provincial nominees (PNP), those on tourist visas and those who came to Canada under the New Pathways (0-5 years in Canada).
Funding for this program is provided by:
IRCC Program
New to Canada and want to learn more about life and culture here?
MHHS IRCC Program (formerly called the Newcomer - Settlement and Transition Enrichment Programs and Services (STEPS)) is designed to help newcomers settle and adjust into their new surroundings and integrate successfully into Canadian Society.
The IRCC Program aims to support our eligible clients: New Immigrants, Permanent Residents, Protected Persons and Live-in Caregivers.
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Services Offered:
Need Assessment & Referrals
MHHS Settlement Workers provide newcomers to Canada with a thorough needs assessment aimed at identifying client needs followed by relevant and appropriate referral to community services and programs based on identified needs. Our Settlement Workers can also help answer specific questions about life in Canada.
Information & Orientation
MHHS Settlement Workers provide our clients orientation on a one-on-one basis with timely, accurate and relevant information on how to access and engage with community resources and services. We provide information and assistance with the following:
- Employment
- Housing
- Education/Sign up kids for school
- Get a language assessment
- Social Benefits applications/Filling out forms
- Improving Language Skills/Register for language classes
- Accessing immigration documents
- Social and recreational activities
IRCC Workshops/Group Information Sessions
We also provide workshops/group orientation on topics covering various aspects of life in their community and in Canada. Workshop topics include:
- Finding a home/accommodation
- Canadian education system for yourself and your children.
- Transportation system in Canada
- Applying for a Canadian driver’s license.
- Understanding community resources and services
- Social Benefits for newcomers
- Employment Standards and Labour Code
- Immigration processes and options
- Permanent Resident Card Renewal
- How to apply for Canadian citizenship
Employment Related Services
MHHS-STEPS provides eligible clients and their families with knowledge, skills and connections related to better prepare them to enter the Canadian labour market through the following:
- One-on-one counselling on pathways to employment including: Client’s Interview skills, Resume/Cover letter writing skills, Job Search Skills
- Networking Opportunities - Job Fair
- Mentoring Sessions
Community Connections
MHHS - STEPS provide many Community Connections activities for participants to learn about local resources and events, while making new friends and practicing their English. It is also a great way for newcomers to learn about culture, make meaningful connections with long-timed Permanent Residents and established Canadians. Activities include:
- Tours of local libraries and community recreation centres and other resources
- Sharing information about volunteering in the organization and community
- Participation in community events: Sports and Recreation, Multicultural Events, Inter-Faith Dialogues and Intercultural Dialogue, Conversation Circles
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Please bring your Permanent Resident card, landing papers or Immigration documents, if you wish to avail of MHHS Settlement Services.
Meet our IRCC settlement officers:
Shannon Ha![]() Settlement Officer -Korean/English speaking 604 879 3277 ext. 243 | Nympha Frias nympha@helpinghouse.org Settlement Officer -Filipino/English speaking 604 879 3277 ext. 228 | Maha Qawas Settlement Officer - Arabic/Kurdish speaking 604 879 3277 ext. 227 |
All services are free.
Please check the calendar for regular updates.
*Our services are available in English, Filipino, Bangla, Arabic, Kurdish, Mandarin, and Cantonese
Funding for this program is provided by: