Multicultural Helping House Society - Job Opening - Settlement Worker, IRCC Program (Tagalog Speaking)

Position: Settlement Worker, IRCC Program (Tagalog Speaking)

Nature: Full-time (35 hours/week)

Number of Positions: 1

Location: Vancouver

Reports to: Executive Director

The mission of Multicultural Helping House Society (MHHS) as a registered non-profit and charitable organization is to help newcomers succeed in Canada. The position is a hybrid position, providing in-person, telephone and virtual service delivery to clients.

Job Summary

The successful candidate will have the ability to deliver outcome-oriented settlement services to IRCC eligible newcomers- permanent residents, live-in caregivers and refugees by providing:

Needs Assessment and Referrals

Information and Orientation and group workshops

Community Connections and other related services.

Column

Key Duties and Responsibilities

Conducts needs assessment on various settlement areas such as employment, housing, language, education, community connections, and others;
Provides case management and refers clients to appropriate community services such as employment service providers, government and community services;
Provides newcomers with settlement and integration information and orientation sessions (one-on-one and group sessions) that aim to give clients an overall view of life in Canada, enabling clients to access information while providing guidance needed to settle in their new community;
Able to target and recruit newcomers to ensure awareness of settlement services;
Establishes and maintains effective working relationships and liaises with government, schools, professional and business associations and other community service providers, as necessary, to ensure the provision of accurate information to newcomers;
Provides interpretation/translation of documents/resources for newcomers;
Prepares monthly statistical reports and other detailed information required;
Participates in community events and activities in order to provide community outreach to newcomer families;
Performs other related duties as assigned.

Skills and Abilities

Ability to speak both English and another language is required
Ability to communicate effectively in both written and spoken English
Demonstrated ability to deal effectively and courteously with clients, staff and the public who come from different cultural backgrounds
Strong computer skills including MS Office Suite and internet access; able to maintain an accurate database
Case Management experience
Ability to design, promote, deliver and facilitate orientation and education workshops; plan and implement events related to settlement
Able to work independently as well as part of a team
Sound knowledge of community and agency resources

Column

Qualifications

Bachelor’s Degree in Social or Human Sciences, or another related discipline
Fluency in another language is a must
Experienced working with immigrants, live-in caregivers and refugees
Knowledge of current legislation, services and information affecting newcomers; knowledge of issues affecting caregivers and newcomers
Excellent understanding of settlement and integration programs
Knowledge of iCARE system is an asset
Experienced in organizing, planning and conducting workshops and events
Experienced with one-on-one settlement service delivery
Demonstrated skills in interpersonal and intercultural communication
Excellent time and resource management skills
Able to work independently as well as part of a team
Available evenings and weekends, as needed

Other Requirements

Clear criminal record check (Vulnerable sector)

Wage and Benefits

This is a full-time, position, 35 hours/wk, subject to funding, with CPP, EI, WCB, 6% vacation and benefits after probationary period. $25.83 per hour.

To apply, please submit cover letter and resume to annnienaber@helpinghouse.org by October 3, 2024.