Position: Settlement Worker - Generalist
Nature: Full time (35 hours/week)
Number of Positions: Two (2)
Report to: Executive Director
The successful candidate will have the ability to deliver outcome-oriented settlement programs to IRCC eligible newcomers- permanent residents, live-in caregivers and refugees by providing:
· Needs Assessment and Referrals
· Information and Orientation
· Community Connections and other related services.
Key Duties and Responsibilities:
· Conducts needs an assessment on various settlement areas such as employment, housing, language, education, community connections, and others ;
· Provides case management through Guided Pathway and refers clients to appropriate services such as employment service providers, government and community services;
· Provides newcomers with settlement and integration information and orientation sessions (one-on-one and group sessions) that aim to give the clients an overall look at life in Canada and enable clients to access information and guidance needed to settle smoothly in their new community;
· Establishes and maintains effective liaison and working relationship with government, schools, professional and business associations and other community service providers, as necessary, to ensure the provision of accurate information to newcomers;
· Provides interpretation/translation of documents/resources for newcomers;
· Prepares monthly statistical reports and other detailed information required;
· Participates in community events and activities to outreach to newcomer families.
· Performs other related duties as assigned by the Executive Director.
Education, Training and Experience
· Bachelor’s Degree in Social or Human Sciences, or another related discipline;
· Experienced in working with immigrants, live-in caregivers and refugees;
· Knowledge of current legislation, services and information affecting newcomers; knowledge of issues affecting caregivers and newcomers;
· Excellent understanding of settlement and integration programs;
· Knowledge of iCARE system is an asset;
· Experienced in conducting workshops and events;
· Experienced in one-on-one settlement service delivery;
· Demonstrated skills in interpersonal and intercultural communication techniques;
· Excellent time and resource management skills.
Skills and Abilities
· Ability to communicate effectively in both written and oral English at all levels of the organization; the second language is an asset;
· Demonstrated ability to deal effectively and courteously with clients, staff and the public who come from different cultural backgrounds;
· Strong computer skills including MS Office Suite and internet access; accurate database and case management experience;
· Ability to design, promote, deliver and facilitate orientation and education workshops; plan and implement events related to the settlement;
· Able to work independently and as a team;
· Sound knowledge of community and agency resources.
o Clear criminal record check (Vulnerable sector)
Wage and Benefits
This is a full-time position, 35 hours in a week, with CPP, EI, WCB benefits and 4% vacation on completion of probation period.
Submit an application online or email at email@example.com on or before November 22, 5 PM. Kindly use “Settlement Worker” as the email subject. Resume and cover letter should not be more than 3 pages. Only those selected for an interview will be contacted.
MHHS is an equal opportunity employer.